Privacy Policy

Introduction

Squablonjriz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our flowerbed and balcony design services or visit our website at squablonjriz.ddd.

Information We Collect

We may collect the following types of information when you interact with our garden design services:

• Name and contact information (email address, phone number) when you submit inquiries about flowerbed or balcony designs
• Address details when scheduling on-site garden consultations
• Photos or descriptions of your outdoor spaces for design assessment purposes
• Payment information when purchasing our design packages or products
• Technical data including IP address and browser information when visiting our website

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, we process your personal data based on the following legal grounds:

• Contractual necessity: To fulfill our contract with you when you purchase our services or products
• Legitimate interests: To respond to your inquiries, improve our services, and ensure website security
• Consent: For marketing communications and non-essential cookies (you can withdraw consent at any time)
• Legal obligation: To comply with tax, accounting, and other legal requirements

How We Use Your Information

We use the information collected to:

• Respond to your inquiries about our flowerbed and balcony design services
• Provide personalized garden design recommendations
• Process orders for our design packages and gardening products
• Schedule and conduct on-site consultations at your property
• Send relevant updates about seasonal planting advice (with your consent)
• Improve our website and services
• Comply with legal obligations and prevent fraud

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your garden project details and personal data are stored securely and accessed only by authorized personnel. We regularly review and update our security measures to ensure ongoing protection of your data.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

• Contact inquiries: 2 years from last contact, unless you request earlier deletion
• Service contracts: 7 years after contract completion (for tax and accounting purposes)
• Payment information: As required by financial regulations (typically 7 years)
• Marketing consent: Until you withdraw consent or opt out
• Website analytics: 26 months (anonymized data)

After the retention period, we will securely delete or anonymize your personal data.

Third-Party Sharing

We do not sell your personal information to third parties. We may share data with trusted service providers who assist in delivering our garden design services, such as:

• Payment processors for transaction processing
• IT service providers for website hosting and maintenance
• Email service providers for communications (with your consent)

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes. We do not transfer your personal data outside the European Economic Area (EEA) unless adequate safeguards are in place, in accordance with GDPR requirements.

Your Rights

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your data in certain circumstances (also known as "right to be forgotten")
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request transfer of your data to another service provider in a structured format
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent (this does not affect the lawfulness of processing before withdrawal)

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month (this may be extended by two months for complex requests).

You also have the right to lodge a complaint with the Data Protection Commission (DPC) if you believe we have not handled your personal data in accordance with data protection law. Contact details: www.dataprotection.ie or Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: helpdesk@squablonjriz.world
Phone: +353 1 285 3131
Address: Unit 50, Jamestown Business Park, Jamestown Rd, Finglas, Dublin, D11 DT98, Ireland